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Luxe won't charge

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‎02-19-2023 04:40 - last edited on ‎02-19-2023 06:47 by Fitbit Moderator

‎02-19-2023 04:40 - last edited on ‎02-19-2023 06:47 by Fitbit Moderator

My Fitbit charger doesn’t fit to my device this morning. I tried my best to see whether the magnet works, but it’s slipping away

 

 

Moderator Edit: Clarified subject

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‎02-19-2023 06:48 - edited ‎07-12-2023 06:07

‎02-19-2023 06:48 - edited ‎07-12-2023 06:07

Hi there, @tessyg. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Luxe. 

In addition to the steps you've done so far, please see Why isn't my Fitbit device's battery charging? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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‎02-19-2023 06:48 - edited ‎07-12-2023 06:07

‎02-19-2023 06:48 - edited ‎07-12-2023 06:07

Hi there, @tessyg. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Luxe. 

In addition to the steps you've done so far, please see Why isn't my Fitbit device's battery charging? 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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