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Luxe won't charge

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‎08-29-2023 10:45 - last edited on ‎08-30-2023 04:53 by Fitbit Moderator

‎08-29-2023 10:45 - last edited on ‎08-30-2023 04:53 by Fitbit Moderator

Hi

I could not get to charge my luxe before the battery died. I have had it on charge overnight but still no charge. I have cleaned the back of my luxe and the charger but still no charge. Any ideas. Last sync with phone yesterday.

Many thanks 

Moderator Edit: Clarified subject

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‎08-30-2023 04:55

‎08-30-2023 04:55

Hi there, @Anne3969. Thanks for stopping by in the Fitbit Community Forums and trying to troubleshoot the issue with your Luxe before reaching out. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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