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Luxe won't keep the correct bedtime

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Hello

my fitbit Luxe  gives me the wrong bedtime. I reset it then it's OK  it's happening every 2-3 weeks. How can I permanently correct it.

 

 

Moderator Edit: Clarified subject

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Hi there, @Checha. Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Luxe. 

 

While reading your post I was wondering if you reset your sleep schedule or the Fitbit Luxe? If you haven't reset your Luxe yet, please see How do I restart my Fitbit device?

 

Please keep in mind if you have 5 or more sleep logs, your sleep goal is estimated based on an average of these logs. Your wake-up time target is estimated based on the time you typically wake up each day, and your bedtime target defaults to the time you should go to sleep in order to meet your sleep goal.

 

If you have fewer than 5 sleep logs, you can provide an estimate of how much sleep you get on a typical night, and your sleep goal is set based on this estimate. You must manually set your bedtime and wake-up time targets.

 

To manually set or adjust your sleep goal, see How do I set or change my sleep goal in the Fitbit app? To manually set or adjust your bedtime and wake-up time targets, see How do I set my bedtime or wake-up time targets?

 

Hope this helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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1 REPLY 1

Hi there, @Checha. Thanks for stopping by in the Community Forums and trying to troubleshoot the issue with your Luxe. 

 

While reading your post I was wondering if you reset your sleep schedule or the Fitbit Luxe? If you haven't reset your Luxe yet, please see How do I restart my Fitbit device?

 

Please keep in mind if you have 5 or more sleep logs, your sleep goal is estimated based on an average of these logs. Your wake-up time target is estimated based on the time you typically wake up each day, and your bedtime target defaults to the time you should go to sleep in order to meet your sleep goal.

 

If you have fewer than 5 sleep logs, you can provide an estimate of how much sleep you get on a typical night, and your sleep goal is set based on this estimate. You must manually set your bedtime and wake-up time targets.

 

To manually set or adjust your sleep goal, see How do I set or change my sleep goal in the Fitbit app? To manually set or adjust your bedtime and wake-up time targets, see How do I set my bedtime or wake-up time targets?

 

Hope this helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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