Luxe won't pair

[Ladymara]

I have had my fitbit Luxe for several years without any problems.  Suddenly it will not record my steps or any other information.  It has somehow become disconnected overnight from my phone for no apparent reason.  I have tried the steps in some of the other posts and it still does not pair.  It just keeps running and says "searching for your Luxe."  I have spent two hours trying various fixes and am becoming extremely frustrated.  I have started, restarted, started again the phone, bluetooth and any other thing suggested.  Please advise why this would have happened suddenly when it was just fine 24 hours ago.

Moderator Edit: Clarified subject

[FatimaFitbit]

Hi there @Sewjo514! Welcome to the Fitbit Community! 

Thanks for reporting you're having the same issue.

Which Fitbit app version do you have? 

[FatimaFitbit]

Hi there @Sewjo514! Welcome to the Fitbit Community! 

Thank you for reporting that you're having the same issues as everyone else.

Could you please check which Fitbit app version you have?

[MrsFriendlyGhos]

I have been having the same issue for the past 2 weeks. I am so frustrated. I have tried all the suggestions in the help pages several times and still cannot get my luxe to pair or sync and the time on my watch is getting faster and faster it is currently showing 9+ hours ahead of the time it should show. 

[MrsFriendlyGhos]

But I will loose all data on my Fitbit for the past two weeks. Not happy about that.