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Luxe won't sync with my fitbit app

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I've had it a couple of months, and previously have not had a problem. All of a sudden it won't sync now. I've tried all the troubleshooting steps: uninstalled/reinstalled app; turned Bluetooth off and on in settings. Nothing  works.

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HI @Elaine_schmitt  here is the article for trouble syncing - click to read. See if anything there helps you.

Stepping in the U.S.A. since September 2013. Android 14

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