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Luxe won't track my SpO2 data

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‎01-30-2024 08:21 - last edited on ‎01-30-2024 10:18 by Fitbit Moderator

‎01-30-2024 08:21 - last edited on ‎01-30-2024 10:18 by Fitbit Moderator

I have tried all option mentioned in this forum, and i am unable to get data on SPO2, all other data is being collected. I intially thought i would need to use it for a few days, its over three weeks now, and not recording SPO2. 

Can anyone advice what i should do ?

Moderator Edit: Clarified subject

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‎02-02-2024 05:43

‎02-02-2024 05:43

My Luxe started the same issue recently. I hope someone has an idea of how to fix it. 

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