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Luxe won't turn on

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‎11-29-2022 08:27 - last edited on ‎01-20-2025 12:35 by Fitbit Moderator

‎11-29-2022 08:27 - last edited on ‎01-20-2025 12:35 by Fitbit Moderator

Fitbit app shows 70 per cent battery on luxe but will not come on

 

Moderator Edit: Clarified subject

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‎11-29-2022 11:35 - edited ‎03-09-2024 05:23

‎11-29-2022 11:35 - edited ‎03-09-2024 05:23

Hi there, @Thomasandsadie. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Luxe. 

Please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎11-29-2022 11:35 - edited ‎03-09-2024 05:23

‎11-29-2022 11:35 - edited ‎03-09-2024 05:23

Hi there, @Thomasandsadie. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Luxe. 

Please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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