help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Medibank LiveBetter Shop

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-23-2021 18:23

‎06-23-2021 18:23

I'm not quite sure where to post this. I have the Medibank LiveBetter app and have accumulated sufficient points to get a voucher in the Fit Bit LiveBetter Shop. I'd love to purchase the new Luxe but it is not yet available, the latest models are Sense, Versa 3 and Inspire 2. Is there any way I could find out when the new Luxe might be available from the Medibank store? The site is https://store-au.fitbit.com/livebettershop. I tried a live chat with FitBit but I think is was the US site and they had no idea what I was talking about.

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎06-24-2021 04:39 - edited ‎06-24-2021 04:40

‎06-24-2021 04:39 - edited ‎06-24-2021 04:40

Hello @Marbir and welcome to the Help forum.  I don't live in Australia.  Several US insurance companies have similar programs.  In the US, each company decides which trackers it will support.  I think you need to ask Medibank.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

View best answer in original post

Best Answer
1 REPLY 1

‎06-24-2021 04:39 - edited ‎06-24-2021 04:40

‎06-24-2021 04:39 - edited ‎06-24-2021 04:40

Hello @Marbir and welcome to the Help forum.  I don't live in Australia.  Several US insurance companies have similar programs.  In the US, each company decides which trackers it will support.  I think you need to ask Medibank.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer