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My Luxe battery is draining quickly

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-12-2022 13:15 - last edited on ‎01-12-2022 16:37 by Fitbit Moderator

‎01-12-2022 13:15 - last edited on ‎01-12-2022 16:37 by Fitbit Moderator

Getting ready to throw in trash.  Battery only last 1 day, sleep tracking off and on. 
I should have kept my old Fitbit but wanted a newer looking one.  I have tried everything they said.  Nothing is helping.  Just started using in Jan 2022.  I hate it.  
Any help greatly appreciated.  

 

Moderator edit: updated subject for clarity

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2 REPLIES 2

‎01-12-2022 16:36

‎01-12-2022 16:36

Chat or phone is best  https://myhelp.fitbit.com/s/support?language=en_US 

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes

‎01-12-2022 16:36

‎01-12-2022 16:36

Welcome to the Fitbit Community, @Dittycat.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Luxe. Thank you for trying to get them resolved before contacting us.

 

To extend your Fitbit device's battery life, we recommend following these instructions.

 

If you've followed our recommendations without luck, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

Have a nice day.

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