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My Luxe quit working

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‎08-10-2022 17:50 - last edited on ‎08-10-2022 19:29 by Fitbit Moderator

‎08-10-2022 17:50 - last edited on ‎08-10-2022 19:29 by Fitbit Moderator

My Fitbit just quit functioning.  I went on the App which said I had a download.  Tapped on it, now nothing works.  What happened?

 

Moderator edit: updated subject for clarity

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‎08-10-2022 19:29 - last edited on ‎02-10-2024 08:54 by Fitbit Moderator

‎08-10-2022 19:29 - last edited on ‎02-10-2024 08:54 by Fitbit Moderator

Welcome to the Fitbit Community, @Vangrestjb.

Thank you for informing us about the issues you experienced with your Fitbit Luxe.

Whether your Tracker doesn't turn on, please follow these troubleshooting steps.

If you can see the display, you can follow this guide to resolve firmware issues.

Have a nice day.

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