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No display

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‎01-12-2024 08:29

‎01-12-2024 08:29

My Luxe suddenly lost its display. Randomly show up as a complete fuzzy white whole screen. Steps working OK. Battery runs down quickly now. Tried all reset opt

ion but no change.  I suspect that there is an issue with the display as app says functions are working. Please help as I'm lost without it. Michele 

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‎01-14-2024 06:42

‎01-14-2024 06:42

Hi @mishy15. If a restart of the device doesn't fix your issue, have you tried changing the clock face in the app? If neither or those suggestions work, I'd reach out to Customer Support. A dead display is a hardware issue that you'll have to contact Fitbit for. Best of luck!

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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