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Partial sleep registration?

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‎08-29-2022 07:23

‎08-29-2022 07:23

I have to get up at 2:45am to let the dogs out and my luxe doesn't seem to register my sleep afterwards for when I have to wake up again. I tried different sensitivity and having the watch on different positions on my arm. What is the issue here? 

Screenshot_20220829-101501.jpg

 

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‎10-21-2022 09:46

‎10-21-2022 09:46

This happened to me once.  I finally reset the watch and then asked it to sync again and it corrected it.  I don’t know if this will help you.  I did this the morning I saw it happened.  Sorry I didn’t see your question sooner.  Maybe it will help next time?  Meantime you may be able to get assistance with recovering the information from customer service.

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