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Stuck on clock face, can't swipe

My Fitbit Luxe stopped responding to swipes a couple of days ago. Tapping brings up the clock face, but I can't swipe. While it says it syncs succesfully, it seems not to track any movement. At least I only get a couple of steps a day after syncing.

- firmware is up to date to 194.91

- successfully restarted a couple of times (via cable / "three-click")

- changed clock face multiple times (befor and after restarts) 

Any more ideas? 

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Following-same issue. 

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