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Waiting for my Luxe

ANSWERED
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‎06-23-2021 21:27

‎06-23-2021 21:27

I put in a pre-order and my card has been charged but I have yet to receive postage info or my Fitbit 

Any advice gratefully received.

Thanks

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Accepted Solutions

‎06-23-2021 21:59

‎06-23-2021 21:59

Hi @AngeC2000  when you place an order anywhere online, a hold is placed for that amount on your card. The actual funds are not charged or taken from your account until the order ships. As for the date of your shipment, it seems people are beginning to receive their pre-orders now, so you should be receiving an email to let you know.

Stepping in the U.S.A. since September 2013. Android 14

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Best Answer
1 REPLY 1

‎06-23-2021 21:59

‎06-23-2021 21:59

Hi @AngeC2000  when you place an order anywhere online, a hold is placed for that amount on your card. The actual funds are not charged or taken from your account until the order ships. As for the date of your shipment, it seems people are beginning to receive their pre-orders now, so you should be receiving an email to let you know.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer