02-14-2022 12:38
02-14-2022 12:38
I've had my luxe for about a week. All other nights I had a sleep pattern output that looked ok. Last night I just had a bunch of thin vertical lines. Anyone else ever get this and know how to fix it?
Thanks!
02-15-2022 08:42
02-15-2022 08:42
Hello @Aimeeguil and welcome to the Community. Your image didn't come through. When a user gets simplified sleep patterns, they usually get a message in the sleep details. See this Help article. Jump down to the section that says, "Why don't I see sleep stages today?" The most common reason is that you slept in a position that made it hard for your Luxe to track your heart rate in your sleep. Make sure it's not too loose.
Please get back if you keep having issues.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
02-15-2022 12:13
02-15-2022 12:13
@Aimeeguil under your graph will be a question, Why do I see simple sleep. Tap on this qurstion for your answer