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Why does my Luxe keep playing Up?

‎11-09-2025 15:29 - last edited Wednesday by Fitbit Moderator

‎11-09-2025 15:29 - last edited Wednesday by Fitbit Moderator

Why dose my watch keep disconnecting and wont connect back to my devices, It also turns off allot and wont turn on unless you put it on charge to wake up.

 My Fitbit luxe also Drains  ALOT  of battery and Stops charging and  wont work Properly!!!!

Who has any tips to help me fix my Fitbit luxe??

 

Moderator edit: clarified subject.

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Wednesday

Wednesday

A warm welcome to the Fitbit community @AVA13AVA13.

Thank you for taking the time to share with me this information about the difficulty that you are experiencing with your Luxe. Sorry to know the issues. 

If your device is getting disconnected from the Fitbit app, try to follow the steps listed in this help article: Why won't my Fitbit device sync?

As you mentioned the device is not turning on unless you put it on charge, see: Why isn't my Fitbit device's battery charging?

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