My luxe was only 3 months old when the screen corrupted, which seems to be a very very common problem. Fitbit sent me a new one, with no hassle, I hadn't even asked, so thats how common it is. The screen sorted itself out and was fine for a week or two, then it went again. This time it hasn't come back so I have put the new one on to charge. But will it sync to my existing stats or will I lose everything and basically have to start again?
I have to say having read all the screen problems on here, I certainly dont hold out much hope of this new one lasting for long
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Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
All your data is held on the Fitbit servers rather than the watch itself so it's perfectly safe when you swap watches.
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more