Worst Fitbit - touch sensitivity & menu design

[selenb]

I have been an avid fitbit user for a while now and enjoy upgrading devices to test new features.

I recently purchased a luxe after my charge3 died. At first the slim design a colour screen really drew me in as I have also wanted a Fitbit that’s a bit more stylish and easy to read in the daytime (oh and waterproof was also a bonus).

That’s where my positive comments end.

this Fitbit is by far the worst I have ever used.

* the clock face designs are hard to read the time and limiting in design. Why not have options to just show step count or heart rate.

* the touch sensitivity is terrible - sometimes I’m tapping the screen 10 times to try and wake it up and when it does it instantly turns off/goes black before I can even swipe. Other times I just have to blink and it turns on.

….swiping reactivity is poor, with the device not recognising the side to side action no matter how many times you try…..but boy does it love the up & down swipe action. taking you to settings you had no interest in getting to and then you have to make sure you haven’t accidentally changed a setting or set an alarm trying to get back to the Home Screen.

….talking of Home Screen it is frustrating when I have managed to record a workout and carry on with my day only to find that the Fitbit chose that moment to be ultra sensitive and start recording another workout without me asking because it was still on the exercise tab. Why does it not return to clock face/Home Screen after a certain amount of time has pass like previous Fitbits?

- GPS tracking doesn’t work properly and even when I had changed all the settings on the app/phone/Fitbit to track at all times the app was still asking me if I wanted to turn on gps tracking. In the end I had to turn off all gps/location tracking just to stop the annoying pop up.

my summary of this Fitbit is it’s all looks and no functionality - I really hope there might be a software update which will allow more personalisation/ the option to simplify things.

[Gaddy]

+1 to all of this. 

in response to "all looks and no function..": I thought I would just keep it for the pretty giorgiana band. HA! have you seen the reviews on that?? 1000s of reviews says how it doesn't stay on and people are losing their fitbits. Should've been recalled but they still accept money for it. 

[Kadok]

I recently bought the luxe, it's been about 2 weeks, I wear it every day to work and to bed at night, I do take it off to shower. So far I have had zero issues with it, it works like it's supposed to. The screens are easy enough to read at least for me, they respond easily when I touch them and scroll from one to the next with minimal effort. It wakes up with 2 lite taps on the screen, GPS, activity, steps, sleep, heart rate, and exercise all work correctly. The only complaint I have is with the band, to me it is inconvenient and a little hard to get it on and fastened, but that is a simple fix and a new different type of band is on order. I guess time will tell if it is a lemon and starts to fail...