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Unearned Weight Badges

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I accidentally entered my weight wrong and have a bunch of unearned Weight loss badges. I would like to have all of the ones over 30 lbs removed. I know that support can do this but I have no idea how to make the request of them. Thanks!

 

It would be nice if we had the ability to remove badges ourselves...reading thru the posts I see I am not the only one who "oopsed" when entering weight.

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Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

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Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

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Thank you!

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