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Unearned Weight Badges

‎03-20-2023 07:04 - last edited on ‎03-21-2023 09:00 by Fitbit Moderator

‎03-20-2023 07:04 - last edited on ‎03-21-2023 09:00 by Fitbit Moderator

Me too. I missed a digit and fitbit is now congratulating me f or losing 90 kg and weighing now 9 kg ...... 
Really stupid that we cannot correct a typo  

 

 

Moderator edit: format. 

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‎07-29-2023 08:37

‎07-29-2023 08:37

Contact Fitbit Support. I also mistyped my weight and got all kinds of crazy weight loss badges. I contacted Fitbit Support via Help > Get Support. The technician responded via email and got it resolved for me very quickly. I sent screenshots of exactly which badges I wanted to have removed. He removed all but one, but he also followed up with me so I was able to tell him which one still needed to be removed and he did that right away. The whole thing took maybe 3 emails and one day. I'm really glad I reached out; that would have driven me crazy to have all those incorrect badges.  

Best Answer