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Can’t edit Female Health details after update

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‎10-03-2018 13:18 - last edited on ‎10-04-2018 07:38 by Moderator Alum

‎10-03-2018 13:18 - last edited on ‎10-04-2018 07:38 by Moderator Alum

I have the latest version of the app that was updated yesterday, 10/02/18. I can no longer edit details under female health tracking. Is anyone else having this problem?

 

Moderator edit: Updated subject for clarity.

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‎10-04-2018 10:13

In response to YojanaFitbit

‎10-04-2018 10:13

The Twitter reply I got of logging out, force closing the app, restarting the phone, then logging back in got it working. Merely logging out and force closing did not work.

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3 REPLIES 3

‎10-04-2018 07:25

‎10-04-2018 07:25

Hi @MustangSally92 nice to see you in this thread. 

 

Thanks for reporting this. I haven't heard about other users having similar issues but I'll be checking the Forums to see if this is happening to more users. Have you tried to force quite the App or log out/in. 

 

Keep me posted.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

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0 Votes

‎10-04-2018 10:13

In response to YojanaFitbit

‎10-04-2018 10:13

The Twitter reply I got of logging out, force closing the app, restarting the phone, then logging back in got it working. Merely logging out and force closing did not work.

Best Answer

‎10-05-2018 05:16

In response to MustangSally92

‎10-05-2018 05:16

Thanks for letting us know what worked for you @MustangSally92! Woman Wink I'm glad to hear that this inconvenience was solved after getting in touch with out Twitter Support. 

 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!

Maria | Community Moderator, Fitbit


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