Can't edit actual period

[Tanna1003]

When editing my periods, it won’t let me choose the day my peeiod actually starts. When i try to change it, it will only stay on the apps predicted start day. Help please!

Moderator edit: updated subject for clarity

[MarreFitbit]

Welcome to the Fitbit Community @Tanna1003, it's nice to have a new member here! If a period doesn’t meet the following requirements, you may receive an error and be unable to log the period: 

• You can only add or edit current or past periods and details.
• A period must be at least 1 day.
• A period must be less than 11 days. If your period is longer, consider logging flow intensity details.
• A cycle must be at least 11 days, and there must be a gap of at least 1 day between logged periods. If you experience a gap in bleeding during your period, it’s still 1 period.

Note that If you attempt to log a period in the future or a period with less than a one-day gap between periods, the pencil icon is unavailable. If you don’t see the pencil icon, make sure the period you’re attempting to log or edit meets all of the requirements.

My sister had a similar issue, her period was 2 days late this month. For her the current day and all future dates all had a grey pencil and could not be edited. Well, she tapped on yesterday's date which had a black pencil so she was able to edit the period like that. 

So, tap on a day that has already passed, where there is a black pencil, then edit your period. 

Hope this helps, let me know the outcome!

[Tanna1003]

Today started my period, i held onto todays date and it made it start last
week, when i try to slide the circl it won’t let me go past Saturday. So it
keeps saying my period starts days before it actually does. Therefore
making all the other info incorrect. Maybe im just doing something wrong

[MarreFitbit]

Thanks for getting back @Tanna1003! Did you try the last part I shared with you in my previous post?

"My sister had a similar issue, her period was 2 days late this month. For her the current day and all future dates all had a grey pencil and could not be edited. Well, she tapped on yesterday's date which had a black pencil so she was able to edit the period like that. 

So, tap on a day that has already passed, where there is a black pencil, then edit your period."

If so, can you please send me screenshots showing what you're getting when trying to do that or when trying to edit your periods?

Looking forward to you reply! 

[careyread]

I am having a similar problem with editing my period start date. I can edit successfully for any day other than a Sunday. I am unable to drag the icon past a Sunday to the following line and so it looks as if all my periods start on a Sunday and therefore the predictions are inaccurate. Please advise how I can drag the bar from a Sunday to the following day. Many thanks, careyread.

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@MarreFitbit wrote:

Thanks for getting back @Tanna1003! Did you try the last part I shared with you in my previous post?

"My sister had a similar issue, her period was 2 days late this month. For her the current day and all future dates all had a grey pencil and could not be edited. Well, she tapped on yesterday's date which had a black pencil so she was able to edit the period like that. 

So, tap on a day that has already passed, where there is a black pencil, then edit your period."

If so, can you please send me screenshots showing what you're getting when trying to do that or when trying to edit your periods?

Looking forward to you reply! 

---

I am unsure as to how to send a screenshot. Fitbit is stating that my period started yesterday (Sunday 24th March) whereas in fact I am still waiting for it. I am tapping on yesterday and the black pencil is arriving. However, when I try to drag the bar down to the next line (Monday 25th) it will not move. I encountered the same problem last month. This is not an issue with any other day of the month as I am able to drag the icon accordingly. However, there seems to be an issue with dragging it down to the next line - it just won't budge. Thank you

[MarreFitbit]

Welcome on board @careyread! Please check and follow the steps that @YojanaFitbit has posted here. If they don't do the trick for you, see these ones from @WhiteQueen1982.

Please always make sure that your Fitbit device and your Fitbit app are up-to-date. 

In order to add a photo to your reply, please:

* When you're in the reply page, click on the Photos icon. 

* Then, click on the Choose File in the middle of the grey window that will pop up

* Search for the photo on your computer and click on Open.

* Once the image shows up in the grey windows, select the size and the position (1) and click on Done (2)

 

Hope this helps, keep me posted!