01-23-2020 15:28 - last edited on 01-24-2020 07:07 by MarreFitbit
01-23-2020 15:28 - last edited on 01-24-2020 07:07 by MarreFitbit
I'm on blood thinners and my periods are both long and unpredictable. I'm tracking them for some semblance of warning so I don't end up in the woods completely unprepared, but the most recent one came two days early after last months was also early. Now I'm getting an error when I try to edit saying the minimum cycle length is 11 days, which means I would have to record an inaccurate 10 day period. How do I change this?
Moderator edit: updated subject for clarity
01-24-2020 07:05 - edited 01-24-2020 07:07
01-24-2020 07:05 - edited 01-24-2020 07:07
Hi there @Beckbit, welcome to the Community Forums. Thanks for the details provided.
Please note that if a period doesn’t meet the following requirements, you may receive an error and be unable to log the period:
Note that If you attempt to log a period in the future or a period with less than a one-day gap between periods, the pencil icon is unavailable. If you don’t see the pencil icon, make sure the period you’re attempting to log or edit meets all of the requirements.
Before anything else, please make sure that the Fitbit app is updated in your phone. Then, I'd recommend to try the following steps:
If the same keeps happening, please provide me with a screenshot of what is displayed in the Fitbit app. For instructions to attach a picture, check this post.
I'll be here, keep me in the loop.
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01-26-2020 07:23
01-26-2020 07:23
The 11 day limit is my issue, this does not conform to my cycle. So now I'm stuck logging a much longer period because the last two have come early, shortening the cycle below what the standard allows. From what you have said it sounds like there is no fix.
01-27-2020 08:41 - edited 02-23-2024 03:43
01-27-2020 08:41 - edited 02-23-2024 03:43
Hi @Beckbit, thanks for getting back. For now, the period must be less than 11 days. For anything else you would like to see implemented in the future, consider visiting our Feature Suggestions board. This is a space where Community users can post features, ideas, and suggestions that they'd like to see in future Fitbit products, accessories, and software and top-voted suggestions get relayed to our product team for review.
We're constantly striving to improve Fitbit products and services, and we very much appreciate all of the input we receive from our customers.
Let me know if there's anything else I may assist you with.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...