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Data not saving on Female Health Tracking

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‎04-22-2019 12:54 - last edited on ‎04-23-2019 07:18 by Fitbit Moderator

‎04-22-2019 12:54 - last edited on ‎04-23-2019 07:18 by Fitbit Moderator

I've been trying to set up the woman's health tile for a few days now. I go in to it work through all the pages clicking the relevant information no problem. The problem comes when I log symptoms, I can log symptoms for one day but then when I log for the next day it clears what I've logged for the previous.

If I come out if the tile and go back in to it I'm back to square one each time and having to go through the whole set up thing again ...it's getting rather frustrating 😔 has anyone had this issue or able to help with a solution? My apologies is up to day and I've uninstalled and reinstalled which also has made no difference.

 

Moderator edit: updated subject for clarity & added label

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‎04-23-2019 07:20

‎04-23-2019 07:20

Welcome on board @KT1984, it's nice to see you around here! Please make sure you've updated your Fitbit app to version 2.92. This app version contains the fix for period data being deleted. Please update to this version as soon as you can.

 

In addition, I'd like to make it clear that any data that may have disappeared will not re-appear after updating to this new app version. 

 

Let me know if you need further assistance! 

Maria | Community Moderator, Fitbit


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