02-26-2020
18:43
- last edited on
03-01-2020
10:11
by
YojanaFitbit
02-26-2020
18:43
- last edited on
03-01-2020
10:11
by
YojanaFitbit
A year ago after upgrading my Fitbit from Alta to Versa, I noticed my menstrual cycle predictions got totally out of whack. It’d remind me two times in a month about the starting date of my periods. I always had to manually edit it with the correct days after it was over.
After editing, it would be correct for a couple weeks predicting the next period until all of sudden (I could never tell when this actually happened) a different schedule seemed to TAKE OVER and started a different day count.
I never had any problems regarding this with my Alta. After realizing this mystery was happening with my Versa, I had to start manually logging my periods on my phone calendar.
This is extremely frustrating. Since I’ve had this problem since I started using Versa, and it’s only been a year, I’m anxiously awaiting the time when I’ll get to replace my Versa with likely an Apple Watch.
Moderator edit: Subject for clarity
03-01-2020 10:10
03-01-2020 10:10
Thank you for reaching out to the Community @Justhappier.
I understand how you feel bout this, we've received feedback about it. Thanks for sharing your comments with us. I really appreciate the time you took to perform those troubleshooting steps, sorry they didn't work for you.
We're always trying to improve our products and features so you can enjoy our Fitbit app. Please keep logging your periods since the Fitbit app will use this information for future predictions for all Fitbit devices. Your comments are greatly appreciated!
I'll be around in case that you need anything else.
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