09-18-2019 21:11 - last edited on 09-19-2019 13:30 by SilviaFitbit
09-18-2019 21:11 - last edited on 09-19-2019 13:30 by SilviaFitbit
I just started using the female tracker feature of the app and I'm having an issue. It will only save one day of symptoms at a time - it deletes a day's symptoms if I try to save another. Then if I exit this section of the app it loses all details. Every time I reenter this portion of the app, it prompts me with all the initial questions as though I've never accessed it.
Moderator edit: Updated subject for clarity
09-19-2019 13:28
09-19-2019 13:28
Welcome to the Community @Sloths247. I'm glad to hear that you started using Female Health Tracking.
I would like you to log out from your account and force quit it. After this, please confirm that you followed this to set up Female Health Tracking feature in your Fitbit app.
You can learn more about it by checking this article: How do I use the Fitbit app to track my period?
Let me know how it goes.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
09-24-2019 15:15
09-24-2019 15:15
My app is doing the same thing. It's deleted 3 months worth of data and crashes everytime I try and utilise the female health tracking feature at all. Very frustrating.
10-14-2019 14:37
10-14-2019 14:37
This is an ongoing issue that FitBit keeps claiming to have fixed with updates (since at least January), but that has NEVER been fixed at all.