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Female Health log details aren't saving

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‎04-12-2020 02:35 - last edited on ‎04-15-2020 16:58 by

‎04-12-2020 02:35 - last edited on ‎04-15-2020 16:58 by

Hi, 

 

I'm continuing to enter my details into the "log details" part of the female Health tracker and they aren't saving. I have the latest version of the app and have tried uninstalling and reinstalling with no luck.

 

Please can you look into this?

 

 

Moderator edit: subject for clarity and label

 

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7 REPLIES 7

‎04-15-2020 16:57

‎04-15-2020 16:57

Welcome to the Fitbit Community, @Gemmaelaine. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing that your logged details in the female health feature are not saving. Thank you for your troubleshooting efforts. I recommend to log out of the app and log back in. After that confirm the steps to log details: How do I log or delete female health details? 

 

Let me know how it goes, I'll be around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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0 Votes

‎09-16-2020 03:03

In response to LiliyaFitbit

‎09-16-2020 03:03

That didn't help. This is an ongoing issue. It will SOMETIMES save light or spotting but will NOT save HEAVY. UGH!!!

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‎03-16-2022 02:29

In response to LiliyaFitbit

‎03-16-2022 02:29

I've been having the same issue as the original poster. It stopped saving logged details sometime within the last few months. I've been needing to keep a log for my doctor and was using this app to do it so it's really aggravating that it's not working anymore. 

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0 Votes

‎03-16-2022 02:32

In response to Gumbledore

‎03-16-2022 02:32

It looks like logging out and in helped this time. But I've also had moments in the past where it saves, but disappears later. Or I'll edit the details I already logged and it won't save those changes. 

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‎03-16-2022 08:44

‎03-16-2022 08:44

I've been having the same issue for a few months and nothing works. I have seen numerous posts dating back almost a year about the same thing. I guess they're not bothering to fix this bug, it's a shame as it was a really useful tool. I'm back to marking it on my phone calendar and hoping it doesn't sync onto my work one haha

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‎03-25-2022 01:24

In response to FlissA

‎03-25-2022 01:24

Same issue here. With this recent "bug" this time I can edit my period start and end dates (which was an issue in past bugs), but now cannot log details for specific days (flow strength, headache, cramps, etc).  - the details aren't displaying in the bottom section after I save, and there are no dots on the calendar confirming the details are saved. Please fix!

Best Answer

‎03-25-2022 01:53

In response to Nessylink

‎03-25-2022 01:53

Hi all, attempted a few trouble shooting steps, and this is what worked for me (for now):

-I logged out of fitbit app

-Closed fitbit app

-Restarted phone

-Opened fitbit app

-Logged into fitbit app

-> it now let's me log daily details again (the dots are showing on the calendar and the details display on the bottom half of the screen again)... let's see how long it lasts ...

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