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Menstrual Health Stuck in Set-Up

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‎10-24-2021 06:22

‎10-24-2021 06:22

Everytime I open "menstrual health" it opens with the set up questions. I have tried force stopping the app, uninstalling the app and restarting my phone and reinstalling the app. My phone and app are updated. It still opens with the set up questions and loses any period data I enter. Customer service pretty much told me, "its broken and we'll let you know when we fix it". 😑 Disappointing! Anyone else have this problem?

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‎10-25-2021 10:09

‎10-25-2021 10:09

Yes, I just got mine on Friday and it does the same thing with the setup questions every time.  I thought it was because I really hadn't logged a full period yet.

Cassandra Schmigotzki
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‎10-25-2021 13:33

In response to BRANDNEWME

‎10-25-2021 13:33

I entered several months worth of period data but it continued to stay in set up and then my data erased overnight.

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