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New Period Graphs Cause App to Crash

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‎11-21-2019 04:34

‎11-21-2019 04:34

While using my FitBit app today (iOS), it notified me that the period data trends had been updated into an additional graph view. It seems like this has not been fully rolled out, however, as 1) the “trends” page looks the same as it had (no additional graph), and 2) my app promptly crashes after about a second of being on the “trends” tab. Not a biggie but nonetheless annoying, and potentially an issue FitBit needs to resolve if they want users to access this data.

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1 REPLY 1

‎11-22-2019 08:15 - edited ‎11-22-2019 08:24

‎11-22-2019 08:15 - edited ‎11-22-2019 08:24

Hi @RowenInaBoat welcome to the Community Forums. Thanks for reporting the issues that you're having with the Female Health tile. 

 

I'd suggest to log out from the Fitbit app for a moment, then you can log back in and check if the issue persist. Please also confirm the following information:

Your feedback is greatly appreciated and I'd like to continue investigating this unexpected behavior from the Fitbit app.

 

I'll be around waiting for your response.

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