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Period part of app

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I have so much trouble with the period part of the app. I just asked my friends and they have the same troubles! It's so frustrating!! It says to hold down on the date to add. I do that. And nothing!! Please fix this!! 

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If you go into your Fitbit app and click on the women’s health icon , you can add your period start date by clicking and holding the date you want to add. Then you can drag to the selected date for how long your period lasts. Then hit ‘save’. 

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I've tried that. Sometimes it works. Sometimes I hold the date and hold the date waiting for a change and it doesn't.
I was able to adjust the date finally but not until my scheduled period date.

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Welcome to the Fitbit Community @CaralynMac! Nice to see you here @-princesscupcak, thanks for the piece of advice. Heart

 

Thanks for reaching out the Forums, I've moved your post to the Female Health board to keep the Forums organized; since your post is more related to support. Please @CaralynMac force quite the Fitbit App. You should have the latest version of the Fitbit app downloaded too. 

 

If a period doesn’t meet the following requirements, you may receive an error and be unable to log the period at the bottom of the page. Please confirm the following: 

 

  • You can only add or edit current or past periods and details.
  • A period must be at least 1 day.
  • A period must be less than 11 days. If your period is longer, consider logging flow intensity details.
  • A cycle must be at least 11 days, and there must be a gap of at least 1 day between logged periods. If you experience a gap in bleeding during your period, it’s still 1 period.

 

Note that If you attempt to log a period in the future or a period with less than a one-day gap between periods, the pencil icon is unavailable. If you don’t see the pencil icon, make sure the period you’re attempting to log or edit meets all of the requirements.

 

If you already checked those details and still you're not able to add your period, please confirm what model of phone are you using and if possible send an screenshot of what you can see from your end.

 

Hope this helps, I'll be around if you need further assistance! 

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