11-11-2019 21:29
11-11-2019 21:29
Just started using Fitbit App and female health tracking. entered my past period and the period cycle show 145days. even with 2 or 3 period logged. it is still the same period cycle.
also, in the trends. it will not show all the period that was logged in.
please help.
11-12-2019 11:16 - edited 11-16-2019 13:55
11-12-2019 11:16 - edited 11-16-2019 13:55
Hi @nateibbed_, welcome on board. It's nice to see a new member around.
Thanks for bringing this to my attention, and I'm sorry that you're having this experience. I understand how you're feeling as it's helpful to keep a track of those days with accurate details. Before anything else, please make sure that the Fitbit app is updated in your phone. Then, I'd recommend to try the following steps:
If the same keeps happening with your period cycle and with the trends on the Fitbit app, please provide me with a screenshot of what you can see from your end. For instructions to attach a picture, check this post.
Let me know how it goes, I'll be happy to keep assisting you.
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11-12-2019 17:56
11-12-2019 17:56
I have tried all the alternative that you have mentioned. still doesnt work.
i would also like to highlight that, at time when a period is logged. it doesnt appear in the trends, and when go back to see again. it goes missing.
i am not able to upload images. so im not sure how am i suppose to get the screenshots to you. it prompts that i do not have permission to upload images?