Mindfulness

[Sarah19278]

Os anyone having trouble logging their mindfulness sessions? Mine isn't giving me the option to log them at all now

[Claudiapdx]

DEAR FITBIT!!! I like having the Mindfulness option, but as Sarah19278 relates, after 3 weeks of successfully logging in sessions, now the ap is on the fritz. I have an Android 8.1.0 phone, Moto G5S Plus. After the session is over, it used to freeze the screen with a message "do you want to log..." and I could hit OK, then it would go to the Very Calm/Calm etc check page and end the session. Then it stopped doing that last week. I then discovered it had generated a notification that showed up in my scrolldown list of all notifications, I couldn't figure out what to do, then i double-tapped and the notification opened a bit to say "Log? ok."  That worked for two days. Now I tap that notification and it just puts me back into the Fitbit ap with no screen to complete the log. Very frustrating!

Is anyone from Fitbit monitoring these??

[Michele1213]

Same here! Feature bo longer works, it asks if I would like to log the session but No or Clear are the only options.

[Alina279]

Same here. I had 2 Help chats with them during the day, one of the suggested solutions was to restore to factory settings. I did that. Still, it hasn't solved my issue.  The mindfulness sessions are not being tracked anymore 😕. 

Has someone else contacted support with this?

[Sarah19278]

I think there has been a few people have raised the issue, going by the
post kn the forum page. But still no reply or resolution to the problem

[Grannymontana]

Same issue. If I am not awake to log the session soon after it ends I lose it. The whole point is to fall asleep.  Also when I can log it mine stopped showing heart rate change, just says went from 0 to 0 beats per minute.