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APP PROBLEMS

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‎04-27-2016 13:36

‎04-27-2016 13:36

Help, my fitbit app is no longer showing me how many steps I've done, how many lots of stairs I've done or the distance I have walked!
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3 REPLIES 3

‎04-27-2016 13:37

‎04-27-2016 13:37

It is not showing how many active minutes I have either
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‎04-27-2016 14:34

In response to Chrisntl

‎04-27-2016 14:34

Are the tiles missing?  If thats the case scroll to the bottom of DAsh board and tap on Show Hidden.

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎04-28-2016 05:17

‎04-28-2016 05:17

Welcome to our Community @Chrisntl! Thanks for joining us! Man HappyI agree with @WendyB's suggestion, maybe your tiles are hidden. To show hidden tiles please do the following:

1. Open the Fitbit app. 
2. Tap Edit in the top-left corner. 
3. Scroll to the bottom of the page. 
4. Check the circle next to the tile you would like to show. 
5. Tap Done when finished. 

If you're still having trouble, set up your tracker as a new device by following these steps.

 

Hope this helps, let me know the outcome! Smiley Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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