04-06-2017 22:40
04-06-2017 22:40
Hi,
Is there a way to access sensitive sleep data once data has been collected in its standard setting? I'm able to adjust the setting itself, but it doesn't change data from previous nights.
Would greatly appreciate any help!
04-12-2017 13:46 - edited 04-12-2017 13:54
04-12-2017 13:46 - edited 04-12-2017 13:54
@neami Thanks for joining the Fitbit Community! Currently, there is no way to access the sensitive sleep data if you already logged sleep.
You can try changing the sleep settings, delete the current sleep log, and then log it again. It should log with the sensitive setting.
Try that out and let me know how it goes!
04-14-2017 08:56
04-14-2017 08:56
There is currently no way to change the past, but we can change the futur
04-15-2017 18:51
04-15-2017 18:51
Why can't we access sensitive sleep data when it was logged as normal.
We used to be able to swap dynamically between the two settings on the sleep presentation page bus since the 3/17 application "upgrade" we have not been able to do so.
Why not??? - Why does an upgrade remove features that we appreciate and use?
04-16-2017 05:53
04-16-2017 05:53
Why are you asking me
04-16-2017 12:35
04-16-2017 12:35
@LainieF I hope you're doing well. I understand your frustration. Kind of miss that too.
I recommend checking this post for more details on the new sleep page.
See you around.
04-16-2017 12:45
04-16-2017 12:45
Could you close this page
04-18-2017 03:13
04-18-2017 03:13
I have read/contributed to that post - it is kind of a waste of time. The new sleep presentation is really a disappointment to hundreds of your customers. I think the updated design illustrates a real lack of awareness of how your fitbit community utilizes the features of your trackers, not only the newer models but the older models as well.
04-18-2017 12:08
04-18-2017 12:08
@LainieF Thanks for contributing to that thread, Fitbit appreciates your feedback. Hopefully, we will be able to see a change in the nearest future. Let's be patient!
See you around!