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old one for new one

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Hi there think my fitbit one may be coming to the end of its life I've had it 3.5 years. I'm in the process of trying the suggestions from support. If i buy a new one will I lose all the stats I've earned over the past 3 years. Also if i decide to go for a different make will I lose my stats? Thank you in advance 

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Welcome to the forums!

 

No you will not lose your stats as long as you set the new one up with the same email address.

This applies to both if you replace with a one or a different model

@proseccomum

http://help.fitbit.com/articles/en_US/Help_article/1873

 

Wait for support before buying as they will offer you a discount on a new one

 

Look around the forums and join in on some of the discussions! Lot's going on!
Hope to see you around!

Community Council Member

Wendy | CA | Moto G6 Android

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