06-16-2017 09:51 - edited 06-16-2017 09:52
06-16-2017 09:51 - edited 06-16-2017 09:52
Lately, my active minutes on my Fitbit One have been very inaccurate - recording almost double what I'm actually doing for my workout. For example, this morning, I ran for 30 minutes, walked for 5 and have not done anything else active... yet my app shows 70 active minutes. Why would this be happening? It's been going on for about 2 weeks now - and it's not always exactly double the amount, but it's close to that. I enter my exercise into My Fitness Pal... would that be messing it up? It never used to, but I've been out of the habit of recording for over a year so has something changed in the apps since then?
06-25-2017 14:30
06-25-2017 14:30
@nener87 Welcome to the Fitbit family! It may be that the One needs to be restarted to fix itself. If you didn't wore it for more than a year, a restart should definitely help. Check this post to get the restart steps. You can do this process a couple of times in a row.
Try that out and let me know how it goes!