Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Active minutes way too high

Replies are disabled for this topic. Start a new one or visit our Help Center.

Lately, my active minutes on my Fitbit One have been very inaccurate - recording almost double what I'm actually doing for my workout.  For example, this morning, I ran for 30 minutes, walked for 5 and have not done anything else active... yet my app shows 70 active minutes. Why would this be happening?  It's been going on for about 2 weeks now - and it's not always exactly double the amount, but it's close to that. I enter my exercise into My Fitness Pal... would that be messing it up? It never used to, but I've been out of the habit of recording for over a year so has something changed in the apps since then?

Best Answer
0 Votes
1 REPLY 1

@nener87 Welcome to the Fitbit family! It may be that the One needs to be restarted to fix itself. If you didn't wore it for more than a year, a restart should definitely help. Check this post to get the restart steps. You can do this process a couple of times in a row. 

 

Try that out and let me know how it goes! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!

Best Answer