Bug in Tracking Sleep

[fyao]

On Tuesday, I started using the sleep tracker function.  Unfortunately, due to work, I went to bed at 3:30 am (on Wednesday) and got up at around 7am.  It tracked my sleep correctly.  On Wednesday, I went to bed at around 10pm and got up at 7am on Thu..  When I checked the app the next morning, it only showed the sleep from 3:30 am for Wednesday.  I thought it might be a limitation of the app, but when I checked today on the dashboard on the website, it shows the same thing.  Does this mean that if I start the sleep tracker after midnight, I will not be able to track my sleep unless I start it after midnight the next day?  Is that data still there somewhere, or did the tracker just not upload it at all?

thanks,

- frank

[SantiR]

@fyao Welcome to the Fitbit Community! Thanks for reporting the situation you are currently experiencing with sleep tracking from your One.

Are you still experiencing the same? 

It should track your sleep at any time you start to track it. Are you setting your One to sleep mode before going to bed? You need to press the button for 3 seconds until it vibrates and then go to sleep with it on the sleep band. Do the same once you wake up to end sleep. The, sync your One and you should see the log. 

Another thing you can do is performing a couple restarts on your One. This should also help you out with this. 

Hope this helps. Let me know how it goes! 

[fyao]

Maybe it's more of a dashboard issue than a One tracker issue.  It appears to track the sleep time, and when I turn off the tracker in the morning, it shows me the amount of time, but the Dashboard appears to show only one sleep session from that day.

[Rich_Laue]

A Sleep record should be recorded on the day that a user wakes up .If this helps any. 

[janpre]

Last night was the first time I used the sleep tracker (Fitbit One) and it's really confusing. On the second dashboard screen where it shows the graph but it's blank, it says on the right side of the screen that I went to sleep at 11PM and woke up at 7AM. So I clicked on the next page and it showed the sleep graph. The time now says I went to sleep at 10:28 and woke up at 7:24. It gives total time asleep as 3 hrs 47 min. Broken down was 2 times awake, 20 restless, 309 awake/restless.  To see how this is broken down into hrs/min if you hover over the graph at the top of each col, it will give you the minutes of each column. Using these numbers I got 313 minutes restless and 413 minutes asleep which is 5.2 hr restless and 6.8 hrs asleep. That means I was in bed a total of more than 11 hours when I was really only in bed for 8.5 hrs.  I usually have the TV on when I first go to bed so I know I didn't really go to sleep until about 11:30.  However, the dashboard that shows the breakdown of time vs the times the graph gives you do not match.  Even the two screens giving me different times of when I went to sleep to the time I got up was different. Total number of hrs/min spent in bed total was way off.  Am I not calculating this correctly? I have it set for sensitive but tonight I will try the normal to see what it says.  Anyone else notice these discrepancies?