Can I See Badges on my Phone?

[Ronni783]

I got multiple badges but only 3 of them have been saved on my phone, my question is how can I get the rest of my badges to be saved on my phone

Moderator Edit: Updated Subject for Clarity

[SantiR · Accepted solution]

@Ronni783 Welcome to the Fitbit Community! The app should show all of your badges. I will recommend to log out from the app, reboot your phone, and log back into the app. Then check your badges under "account" and see if they are showing.

Try that out and let me know how it goes! 

[mamabrat]

Did not work. I don't have app on phone but using laptop. It doesn't work.

[SantiR]

@mamabrat Welcome to the Fitbit Community! Hover your mouse over the "Best in a day" tile and then click on the arrow shown next to "see more". You will then have displayed all of the badges you have earned. I left a picture below showing how it looks.

Hope this helps. Let me know how it goes! 

[LadyMarcy]

Hello, I am having the same situation. My Fitbit did show exactly as you suggested. Now, all my badges are in the back on a separate page (when I am on a home computer). I cannot see them at all when on phone. Please help. Thank you in advance.

Moderator Edit: Format

[SantiR]

@LadyMarcy Welcome to the Fitbit forums! Thanks for taking the time to post the situation you are experiencing with badges.

If you want to see the badges in the Fitbit app, please do the following:

• Open the Fitbit app.
• Tap on "Account". 
• Tap on your user (where your name is).
• Tap on "Badges and Trophies" to see them all.

Hope this helps. Keep me posted! 

[PureEvil]

@LadyMarcy,

While @SantiR instructions certainly work...  If you can run the Fitbit App on your phone, your phone has a web browser and you can access the badges page from the web browser on your phone.  I just tried it, and it works just fine.

While there are a few portions of the website that don't work on a mobile browser (uses Flash), the vast majority of it does.

I hope this helps.

[SantiR]

@PureEvil Thank you very much for adding this! It is very valuable for this thread. In deed, that is an excellent workaround users can try too on their phones. I'm sure this will be helpful for other users too.

Thank you very much for your contribution.

Have a great day! 

[LadyMarcy]

@PureEvil - thank you for your comment. It really did help.

[LadyMarcy]

@SantiR - thank you. I tried this and I got it to work. 🙂