I have had a One for almost 5 years now and I really do love it. I upgraded to the Charge 2 and I like all the extra features available. The question I am having is there is a fairly stark discrepancy in step counts between the two...several hundreds more are showing on my Charge. I am wondering if anyone else has had this issue and if so, how can I fix it. Wearing the Charge on my wrist seems a little weird. I wear my One on my panties and hae always felt it was an excellent representation of my actual steps.
Ideas or suggestions or am I just way off base?
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Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Forgot to say you can change the Handedness on the Charge to the opposite that you wear it. It does make it more accurate
Like I wear it on my right but have this chnaged to Left
Wendy | CA | Moto G6 Android
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Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Yes because wrist models detect arm movement of all kinds.
I found the One to be the most accurate but I still like the wrist models as well. But I will always use the one for its accuracy.
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Forgot to say you can change the Handedness on the Charge to the opposite that you wear it. It does make it more accurate
Like I wear it on my right but have this chnaged to Left
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
Best AnswerI'm finding that the Charge 2 is consistently recording several hundred FEWER steps than my One.
Additionally, the Charge 2 is routinely giving me credit for way too much sleep (2 to 3 hours) as opposed to that recorded by the One.
Do not understand how there can be such large discrepancies between the two devices. Any help/advise much appreciated
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