06-29-2016 12:09
06-29-2016 12:09
Best Answer06-29-2016 13:19
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
06-29-2016 13:19
Hello @Awerthmann,
Welcome to the community!
Is there any chance you continue to leave the Fitbit App running? If you do, then having a constant connection will drain the battery faster than normal. The first thing I'd do is restart the tracker. Next, I would disable bluetooth on whichever device with which you sync your Fitbit.
Let us know if that improves your battery life.
Frank | Washington, USA
Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone
Take a look at the Fitbit help site for further assistance and information.
Best Answer06-30-2016 04:56
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
06-30-2016 04:56
Hey there @Awerthmann. I'm agree with the suggestions mentioned by @PureEvil. Other additional caused of battery drain, is because the battery is not charging as it should. This can be dirty charging contacts—Try cleaning them using hand sanitizer and a tissue or dampen a cotton swab with rubbing alcohol and carefully clean the charging contacts on your tracker and charger. Just make sure not submerge your tracker in water or use abrasive cleaners and thoroughly dry your tracker before attempting to charge it again.
If your tracker still won't hold the battery charge, please contact Customer Support so they can review your device history with you.
See you around and hope this helps.
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Best Answer