05-14-2018 07:31
05-14-2018 07:31
Hello,
I can sync my Fitbit One without problems, but when I go to my dashboard I see a blank screen. It has been blank for some weeks. I looked at some of the answers in the community and I see it's not working for me. I can't change the browser because the company I work for has a specific setting. I tried holding the shift key and clicking reload ('Shift' + the 'F5' button). It doesn't work for me. I cleared the cache and I still have a blank screen. I tried to do a live chat, but it keeps rerouting me back to the community. Can someone please help me? Thank you in advance.
Answered! Go to the Best Answer.
05-14-2018 20:20
05-14-2018 20:20
This is a known issue follow this thread fr updates
https://community.fitbit.com/t5/Fitbit-com-Dashboard/Dashboard-tiles-missing/td-p/2680055
It does work in Firefox and Chrome Just not IE
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
05-14-2018 20:20
05-14-2018 20:20
This is a known issue follow this thread fr updates
https://community.fitbit.com/t5/Fitbit-com-Dashboard/Dashboard-tiles-missing/td-p/2680055
It does work in Firefox and Chrome Just not IE
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
05-15-2018 05:34
05-15-2018 05:34