Dashboard blank

[vfmccoy]

Hello,

I can sync my Fitbit One without problems, but when I go to my dashboard I see a blank screen.  It has been blank for some weeks. I looked at some of the answers in the community and I see it's not working for me.  I can't change the browser because the company I work for has a specific setting.  I tried holding the shift key and clicking reload ('Shift' + the 'F5' button). It doesn't work for me. I cleared the cache and I still have a blank screen.  I tried to do a live chat, but it keeps rerouting me back to the community.  Can someone please help me? Thank you in advance.

[WendyB · Accepted solution]

This is a known issue follow this thread fr updates

https://community.fitbit.com/t5/Fitbit-com-Dashboard/Dashboard-tiles-missing/td-p/2680055

It does work in  Firefox and Chrome Just not IE

[vfmccoy]

Hello Wendy, You're absolutely right! I went to Google Chrome and everything is there. Thank you so much.