01-23-2016 10:25
01-23-2016 10:25
I am noticing a difference between the number of steps displayed when I finish a timed activity (just before I stop the timing) and the number which eventually appears in the Activity Log. The latest:
End of activity Activity Log Difference
3739 3588 151
3527 3400 127
4721 4594 127
Why this discrepancy I wonder? Has anyone else noticed this?
01-23-2016 11:05
01-23-2016 11:05
Hi @Jrby and welcome to the Community.
There shouldn't be such discrepancies, especially not on the negative side. Just so I understand, the first column is the number you saw on your Fitbit One's display when you stopped the timer, correct? And then, when you subsequently sync'd to your device (PC or phone, which ever), your activity log shows a lesser number, as shown in the second column. Can you please confirm that the first column represents the actual step count on the One per se. One explanation could be a manual record that overlays part of the timed activity record. Can you please check your activity and sleep logs for possible manual logs that would overlap the timed activities.
Which device are you using to look at your dashboard?
TW
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(If this tip solved the problem for you, please mark this post solved, as this will be helpful to other users experiencing similar issues.)
01-23-2016 12:56
01-23-2016 12:56