09-20-2021 23:58
09-20-2021 23:58
I lost my Fitbit while traveling. It could have been left at hotel or dropped at a stop. I went to my dashboard to see when it stopped tracking but it has been using Mobile Track, so I can’t see when it stopped receiving data from my Fitbit One. Is there a way to view my actual Fitbit device data without mobile track to see what time it stopped tracking?
09-21-2021 07:51
09-21-2021 07:51
You can remove Mobile Track from your account, but I am not sure if that will show you what you are looking for.
09-24-2021 14:35
09-24-2021 14:35
@KevinUrsus yes, but not natively. Fitbit keeps track of which device logs steps, you can contact them through support and they can provide this detail. Fortunately, if someone finds it and contacts Fitbit, they'll supposedly send a prepaid label to them and forward it on to you. Hopefully, someone finds it and contacts them 🙂
01-16-2022 08:53
01-16-2022 08:53
Your fitbit app will tell you how long ago (in time) that the fitbit One synced.