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Email address

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‎01-28-2016 17:07

‎01-28-2016 17:07

I just synched my phone to Fitbit but apparently put in the wrong email address. Where in the Fitbit app can I change my email address?
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‎01-28-2016 17:18

‎01-28-2016 17:18

@Laurapr73,

 

Welcome to the community!

 

I assume you simply tapped on "Join Fitbit" instead of "Log In".  If that's the case, just log out of your application (very bottom of your account settings?) and log back in.

 

If you want to delete the other account.  Go to a computer, log in to that account, and then contact Fitbit support and ask them to delete it.

 

I hope this helps.

Frank | Washington, USA

Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎02-02-2016 08:26

In response to PureEvil

‎02-02-2016 08:26

It's great to see our Community is growing @Laurapr73! Welcome my friend! Smiley Very HappyI noticed @PureEvil provided you with some great tips to help you resolve your issue. I'd like to know if they worked? I'd also like to add that you can change the email address of your Fitbit account only through your online Dashboard by doing the following:

 

1. Sign into your account with your current e-mail address and password.
2. Click on the gear icon in the upper right corner of your Dashboard and select "Settings."
3. In the "Personal Info" section, click "change email" to the right of your email address.

 

Hope this helps, let me know how it goes! Man Tongue

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

Best Answer