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FIt bit one adds steps without moving

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‎02-18-2017 06:07

‎02-18-2017 06:07

Picked up my Fitbit one this morning to get started and it said I already got in 21,000 steps!! While that would be great how do I fix it?

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4 REPLIES 4

‎02-20-2017 05:10 - last edited on ‎08-20-2024 10:48 by Fitbit Moderator

‎02-20-2017 05:10 - last edited on ‎08-20-2024 10:48 by Fitbit Moderator

Wow, that is a lot!  Can you see from your dashboard when those steps came in?

Was your One near a vibration source such as a fan, or perhaps sitting on top of your washer or dryer?  That could account for the steps...

Sense, Charge 5, Inspire 2; iOS and Android

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‎02-20-2017 12:47

In response to Julia_G

‎02-20-2017 12:47

Wow, now that makes sense. Yes, it was near a fan.

--
*Tina*
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‎02-20-2017 13:51

In response to tmdemo

‎02-20-2017 13:51

That was the reason, then, and mystery solved!  When you aren't wearing it, keep it away from vibration sources...  Happy stepping!

Sense, Charge 5, Inspire 2; iOS and Android

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‎02-20-2017 13:54 - last edited on ‎08-20-2024 10:46 by Fitbit Moderator

In response to Julia_G

‎02-20-2017 13:54 - last edited on ‎08-20-2024 10:46 by Fitbit Moderator

ps, if you would like to negate those steps, check out the time period they were detected and then log driving.  Frankly the procedure is a little cumbersome, but it really does work if you are very careful to follow the instructions and make sure you search for and find the built in database driving activity and get the timing right.

You may decide it is not worth the bother for one day's dodgy data.

Sense, Charge 5, Inspire 2; iOS and Android

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