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FitBit One not syncing with App on phone

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‎05-05-2017 00:40

‎05-05-2017 00:40

My FitBit One is not syncing with App on phone. I tried logging out and then logging in. I tried switching off WiFi, phone, location and then switching on. Nothing helped. Any advice?
Best Answer
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2 REPLIES 2

‎05-05-2017 00:46

‎05-05-2017 00:46

I would try restarting your phone and then restarting your fitbit using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give this a few tries as it doesn't always work. If it still won't sync after that then there are some more ideas to try in this help file:

 

http://help.fitbit.com/articles/en_US/Help_article/1866

Best Answer

‎05-05-2017 00:53

In response to SteveH

‎05-05-2017 00:53

Thanks Steve.

 

It helped...

 

🙂

 

 

 

 

Best Answer