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FitBit one won’t sync

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‎03-14-2018 20:28

‎03-14-2018 20:28

I’ve tried restarting my FitBit one several times. Rebooting my iPhone. Checking for a FitBit software update. Turning Bluetooth on/off on my iPhone. Checking for FitBit app update. Trying to sync on the FitBit dashboard on my MacBook. Nothing works. My phone cannot find my FitBit and neither can my computer. I’ve read several other posts and gone to the sync help page. What am I missing? Thanks!

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3 REPLIES 3

‎03-15-2018 20:32

‎03-15-2018 20:32

Please advise all the steps hour will nor appear until you met them.

 

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Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎03-16-2018 03:28

‎03-16-2018 03:28

I seem to be having a similar problem.  Trying to restart my One next.

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‎03-18-2018 07:52

In response to Martysip

‎03-18-2018 07:52

My One completely died. Wouldn’t charge. I decided to leave it plugged in and let it sit for a couple of days and research other devices. The day I had decided to buy something else, it suddenly restarted with the FitBit x.xx screen and magically worked. Do think this device’s days are numbered.
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