05-17-2017 06:49
05-17-2017 06:49
Last nite I hit the button on my Fitbit One to turn on the sleep mode (FWIW - the sleep info is pretty useless now). This morning the button won't work. The display turns on when I plug it into the computer and it's tracking steps. I can sync it to my phone. But I can't push the button to get the display to turn on.
Since the display is the ONLY thing that I still like about Fitbit, how do I fix this.
You've changed the exercise logs, the sleep displays, and the stair count hasn't worked in years. If I don't have a display, this thing is now useless.
05-18-2017 12:49
05-18-2017 12:49
Try a restart. Do it at least 3 times.
Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
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05-21-2017 17:35
05-21-2017 17:35
How do I do a restart when the button won't work?