Fitbit One Not Syncing

[Zoeyo]

I could not get Fitbit to sync yesterday and my phone says device not found. When I check it is listed there. Turned off phone several times. Fitbit charged and shows I have 110 steps. Help. I had 11,224 steps yesterday

Moderator Edit: Updated Subject for Clarity

[WendyB]

Welcome to the forums!

Try turning Bluetooth off on your phone for a minute. Then turn it back on

Then Try a restart. Do it at least 3 times.

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

Try to sync again

Hope to see you around the forums! Join in on the discussions forums!

[Zoeyo]

I have tried this and it still is not recording my steps from yesterday or today

Sent from my iPad

[SantiR]

@Zoeyo Welcome to the Fitbit Community! Thanks for reporting the situation you are experiencing with your One not syncing correctly. Thanks for trying the described steps and the steps provided on this thread in order to sort this out.

Are you still experiencing the same? If you are, I'd recommend trying the syncing troubleshooting steps provided on this helpful article. Please try the steps in the order given there for best results. If you already tried some of the steps you will see there, please try them once again. This has helped other users in the past.

@WendyB Thanks for sharing your help on this thread!

Hope this helps. Keep me posted!